MISSION PERFORMANCE. The second component of exemplary policing focuses on mission outcomes – what an effective agency is expected to accomplish. The EPA framework specifies the multi-dimensional expectations of a modern policing agency and identifies five distinct mission goals:

  • Preventing Crime. The most basic responsibility of a policing agency is to protect the community from all the negative consequences of crime by preventing and reducing crime. [70] In pursuit of this responsibility, an exemplary agency employs state-of-the art crime prevention and reduction strategies, including community policing and problem-solving strategies to identify and reduce underlying causes of crime, especially among youth. In formulating priorities, the agency is responsive to community needs and expectations and establishes specific crime rate objectives. Finally, an EPA demonstrates accountability and transparency by collecting and publishing data on the incidences of crimes.
  • Pursuing Justice. An exemplary agency pursues justice for both victims and those accused of crime by identifying and apprehending likely offenders, gathering evidence that supports or exculpates suspects, and where the evidence justifies a criminal charge, subjects them to the criminal justice system (or, in appropriate circumstances, community supported alternatives such as diversion to a drug rehabilitation program). The agency measures performance in terms of its achievement of reasonable and specific clearance and conviction rates. [71]
  • Public Safety. Modern policing agencies do a great deal more than fighting crime and pursuing justice. Police are frequently the first line of protection and aid for the community tasked with the responsibility to locate, rescue and help anyone in the who is injured or endangered, regardless of the cause. They also must protect property from theft, vandalism or damage. The police also have a special duty to protect vulnerable populations, including homeless, mentally and physically ill persons, runaway juveniles, children and domestic partners. Finally, the agency must implement effective law enforcement and traffic management strategies to reduce automobile and motorcycle-related accidents and resulting deaths and injuries. In order to accomplish its public safety and service goals, agencies must ensure that officers and dispatchers have adequate training and resources. [72]
  • Enhance Quality of Life. From the point of view of most people, the best measure of police effectiveness is whether they feel safe in their homes, workplaces and public areas. They also want to be free from offensive conduct that impedes their ability to enjoy their community. To this end, an important mission goal of an exemplary agency is to enhance the quality of community life by maintaining peace and order, regulating the flow of traffic and crowds and reducing the fear of crime.
  • Safeguard Rights and Liberties. One of the most solemn duties and privileges of policing agencies is to give reality to the democratic values infused in the U.S. Constitution and Bill of rights by defending and honoring civil rights and liberties. Police must protect the rights of free speech, assembly and religious practice. Equally important, they must know and honor the limitations on their authority to detain, arrest, search and interrogate. Of particular importance is the requirement that the use of force is lawful, ethical, wise, and effective. Exemplary agencies develop and rigorously hold officers accountable to values-based policies and guidelines regarding the use of both deadly and non-lethal force based on honoring the sanctity of all human life and an unwavering commitment to treat all persons with dignity and respect and. [74]