WHAT IS A PROBLEM?
According to Michael Josephson who recently presented a series of four workshops on “Strategic and Tactical Problem Solving: Making Decisions That Produce the Best Possible Result” (for more than 120 LAPD Jail detention supervisors and line officers), it’s any situation that can get better.
Looked at this way, every problem is a leadership opportunity inviting action that not only improves an existing condition, but achieves the best possible result.
In the workshop, tailored to the specific issues of jail personnel, Professor Josephson provided specific tools and strategies to identify and deal with four types of problems:
1) Operational problems requiring rapid decision making as well as choices that lend themselves to a more reflective approach
2) Management problems dealing with subordinates and superiors
3) Policy problems dealing with systemic issues
4) Personal problems everyone has. This problem-solving course is one of many training modules offered by the Josephson institute’s Exemplary Policing Initiative (see www.JosephsonsExemplaryPolicing.org where you can see menu of courses)
Click on the link below to access Michael Josephson’s presentation: